Volando Urai Spring Spa & Resort, Wulai ∞ Discover spa retreats, reviews & deals for 2025

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Key details

About Resort

No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341, Wulai, Taiwan, 23341

“The hotel is perfectly situated along the river, offering amazing views that make every moment special.”view full review

Volando Urai Spring Spa & Resort is a 4-star hot spring resort surrounded by lakes and forests in Wulai. Guests can enjoy free scheduled shuttle service to Xindian MRT Station and access to separate male and female hot spring pools.

Rooms & Amenities

All 22 individually furnished rooms at Volando Urai Spring Spa & Resort feature premium bedding, pillow menus, air conditioning, and free stocked minibars. Many rooms offer spacious balconies with beautiful views of the lake or mountains.

Dining Options

Dining options include Volando Soyan, offering fine dining with seasonal vegetables and fresh seafood, and Siliq Chef Handmade Cuisine. Breakfast includes American favorites and an in-room midnight snack.

Leisure & Services

Recreational amenities include a spa tub, sauna, and Dasha Spa, where guests can enjoy massages, aromatherapy, and body scrubs. Visitors can relax in the public bathing pool, which operates from 08:00-23:00.

Safety & Business

Safety features include a carbon monoxide detector, smoke detector, and first aid kit. Free WiFi and meeting rooms are available, along with a 24-hour front desk for assistance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Twin Room Balcony

2 persons

59 m²

2 Single beds

Shower

Bathtub

room details

Twin Room Lake View

2 persons

46 m²

2 Single beds

Shower

Bathtub

room details

Deluxe Double Room Bath

2 persons

53 m²

1 Double bed

Shower

Bathtub

room details

Rooftop Suite River View

2 persons

59 m²

1 King-size bed

Shower

Bathtub

room details

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Price and Room Availability Calendar

Check availability and prices for your dates now!

Getting around

Explore a range of transportation options for your spa getaway

City Centre

Wulai500 m

Airports

Taipei Songshan (TSA) 29.5 km

Taoyuan (TPE) 65.0 km

Underground

捷運新店站 9.9 km

捷運新店市公所站 11.0 km

Bus

Bus stop200 m

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Pleasant restaurant and attentive service!

We were guests of a hotel close by but ours didn't have a restaurant, so we went to Soyan at Volando. The staff was incredibly attentive, and I didn't have to try to get their attention even once. I had the sturgeon for the main dish, and it was amazing-perfectly cooked with delicious foie gras and local scallion on top. The dining room is gorgeous with a homey vibe and amazing views of the mountain. Overall, a great experience!

Eric123. USA, Read full review on

Relaxing and rejuvenating!

We booked the private spa bath through Klook and used the private shuttle bus to Volando. Upon arrival, we were shown to our clean and spacious private room, which had an amazing view. The whole experience was wonderful-this was the most relaxing hour in the hot tub, letting the stress melt away. I loved the complementary tea and sitting on the balcony after our bath. Highly recommend this!

ThomasLovesTravel. UK, Read full review on

A sense of luxury

Our room at Volando was very large and comfortable, overlooking the river. The bathroom was wonderful, and we truly appreciated the L'Occitane toiletries. The king-sized, 4-poster bed added a romantic touch. The hot spring tub was a fantastic feature, allowing us to unwind whenever we wanted. The overall ambiance made our stay feel luxurious.

SteveInParis. France, Read full review on

What’s included

General

No smoking on site
Free Wi-Fi
Parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Security
Adults only
Luggage storage
Lift
Coffee shop
Smoke detectors
Fire extinguishers
Key access

Guest Parking

Electric kettle

Services

Paid airport shuttle
Valet parking
Room service
Housekeeping
Tours/Ticket assistance
Welcome drink

Dining

In-room breakfast
Restaurant
Snack bar
Packed lunches
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Spa & Leisure

Sun terrace
Spa & wellness centre
Steam room
Jacuzzi
Massage
Hot spring bath
Open-air bath
Public Bath

Room features

Air conditioning
Heating
Mini-bar
Soundproofed rooms
Sitting area
Terrace
Garden furniture
Tea and coffee facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341, Wulai, Taiwan, 23341

Map view

No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341, Wulai, Taiwan, 23341

City landmarks

Landmark

Wulai Atayal Museum

1.1 km

Landmark

Wulai Hot Spring Township

1.1 km

Landmark

Wulai Hot Spring

900 m

Landmark

Wu Lai Suspension Bridge

930 m

Landmark

Atangge Hot Spring

1.2 km

Landmark

Neidong Forest Recreation Area

810 m

Landmark

Full Moon Spa

1.1 km

Landmark

Spring Paradise Wulai

2.1 km

Landmark

Wulai Guanguangtai

1.3 km

Waterfall

Wulai Falls

2.5 km

Landmark

Wu Lai Lin Ye Sheng Huo Museum

2.4 km

Landmark

Dashan Hot Springs

1.7 km

Landmark

Qingren Trail

2.4 km

Landmark

Wulai Huoli Village

2.4 km

Landmark

Yunxian Park

2.4 km

Landmark

Wu Zhong Creek Waterfall

2.5 km

Park

Warrior Park

2.5 km

Landmark

Good photo spot

2.6 km

Landmark

野牛隊 8

2.6 km

Park

Yun-hsien Amusement Park

2.9 km

Landmark

Yun Hsien Resort

2.9 km

Landmark

野牛隊 1

2.8 km

Landmark

Wu Lai Hong He Valley

2.9 km

Landmark

Yunxian Paradise

2.9 km

Landmark

Guangming Palace

3.7 km

Landmark

Fei Cui Reservoir

3.9 km

Landmark

Wu Lai Bao Cing Temple

4.1 km

Landmark

Wulai

4.7 km

Park

Guang Xing Riverside Park

4.9 km

Landmark

野牛隊 10

4.9 km

Nearby

Xin Xian

Neidong Forest Recreation Area

230 m

Restaurants

Siliq Cafe

590 m

No. 3

Volando Abu

540 m

No. 176

Pu Shi Xuan Restaurant

790 m

No. 61

Wu Lai Snack Bar

840 m

No. 91

A Chun Snack Bar

840 m

No. 109

Wu Lai Gao Jia Icy Spring-Boiled Egg

840 m

No. 135

Yage Yuan Zhu Min Shan Zhu Rou Xiang Chang

840 m

No. 84

Zheng Ji Yi Wan Xiao Yang Rou

840 m

No. 58

Shanzhen Hotsprint Restaurant

650 m

Xiao Chuan Yuan Spring

650 m

No. 32

Dailei Resort

740 m

No. 156

Reviews and Ratings

Feedback from previous guests about their experience.

Michael

United States, December 2024

8.8/10

This resort spa is an unforgettable getaway, offering a breathtaking setting just an hour away from Taiwan's hustle. The views of the aqua-colored river are stunning, and the staff is clearly well-trained, enhancing the overall experience. While the price may be on the higher side, it's worth every penny for the quality and the unique performances by local aboriginal people. However, I did encounter some delays during check-in, which could have been improved.

Rooms

9.0

I didn't specifically comment on the rooms, but I chose one with a view of the river, which I highly recommend.

Service

7.0

The service was mostly excellent, but there seemed to be a bit of confusion at the reception during peak times which caused a bit of a wait.

Location

10.0

The resort is beautifully located an hour outside Taiwan, providing a stunning escape from urban life.

Dining

9.0

The dining experience was top-notch; I enjoyed the a la carte options, which were both delicious and well-presented.

Facilities

9.0

The facilities were impressive, especially the various hot spring baths and the relaxation areas that made for a rejuvenating stay.

Breathtaking river views

Check-in delays

William

United States, November 2024

8.6/10

My stay at the hotel was delightful, mainly thanks to the amazing service and the beautiful views. The staff was prompt and helpful, making my experience enjoyable. The room's comfort was impressive but there were some aspects that could be improved, especially regarding the clarity of their services. The location offers a stunning backdrop, however, I did encounter some issues with getting to the facilities on time, which was frustrating.

Rooms

9.0

The room was clean and spacious with a breathtaking view out the large window. It provided a comfortable and relaxing atmosphere for my stay.

Service

7.0

The service was quick and efficient, especially when I requested assistance. However, I did feel some clarity could be improved when handling appointment changes.

Location

9.0

The location of the hotel is fantastic, with easy access to beautiful spots nearby, making it perfect for relaxation and exploration.

Dining

10.0

The dining experience was exceptional, offering a delightful mix of local flavors and fine cuisine while enjoying a great view.

Facilities

8.0

The facilities were nice, with the private spa bath providing a wonderful experience, though I had some difficulty navigating to appointments.

Ken

United States, October 2024

10.0/10

My stay at the resort was incredible! The service was excellent, and I felt truly pampered. The views from the dining area were stunning, and the food was a delightful mix of local flavors and fine dining. The only downside was that the price is a bit high, but honestly, you get what you pay for in terms of experience and comfort.

Rooms

10.0

The rooms were clean, spacious, and beautifully designed, offering a tranquil atmosphere to unwind.

Service

10.0

The service exceeded my expectations; the staff were exceptionally attentive and went out of their way to provide assistance.

Location

10.0

Nestled in a serene area away from the urban bustle, the location offers a breathtaking view of the aqua-colored river and surrounding mountains.

Dining

10.0

Dining at the resort was a real highlight, with a menu that showcased both creative and local culinary delights while overlooking the stunning landscape.

Facilities

10.0

The facilities were top-notch, featuring a lovely spa and relaxing hot springs that made my stay truly rejuvenating.

Exceptional service

Higher price

Dave

United States, October 2024

8.8/10

I had a wonderful experience at this resort spa, where exceptional food, attentive service, and a luxurious atmosphere made my stay memorable. The room was spacious and comfortable, with a stunning view of the river. However, the surrounding area was not as enchanting as I had hoped. I was also slightly disappointed that my request for a corner room was not honored. Overall, a great escape with some minor drawbacks.

Rooms

8.0

The room was spacious, clean, and comfortable, providing a perfect view of the river. However, I wished for a more modern touch, as some furniture felt dated.

Service

10.0

The service was outstanding, with attentive staff that promptly addressed all my needs. They even offered to send back a forgotten item at my request.

Location

7.0

The location offered beautiful views, but the surrounding area left something to be desired. It is a bit of a walk to the village nearby.

Dining

10.0

Dining was a highlight, with excellent food and variety that catered to my dietary needs. The atmosphere was cozy, adding to the dining experience.

Facilities

9.0

The facilities were fantastic, boasting multiple pools with varying temperatures, a steam room, and a sauna. It provided a true sense of relaxation.

Mary

United States, September 2024

8.0/10

Volando offers a relaxing retreat with exceptional service and beautiful views, making it a delightful getaway for couples. The rooms are spacious and comfortable, featuring stunning river views and a clean hot spring tub. However, there were some concerns about the dining options and the location's accessibility, which might be deterrents for some guests.

Rooms

10.0

The rooms are spacious and comfortable, equipped with a clean hot spring tub and stunning river views. The canopy bed added a romantic touch, enhancing our relaxation.

Service

10.0

The staff was incredibly attentive, remembering our names and preferences, which made us feel valued throughout our stay.

Location

6.0

While the location near Urai hot spring town featured beautiful views, reaching it involved a dangerous 20-minute walk along a road with limited footpaths.

Dining

5.0

Dining could use some improvements; while the restaurant had a nice atmosphere, the quality didn't meet the expectations set by the hotel's luxurious vibe.

Facilities

9.0

The hotel has exquisite facilities, including a spa and various artistic performances that contribute to a serene zen atmosphere.