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23Oct2025Select date
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Rooms and Guests2 Guests, 1 Room
Key details

About Resort

No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341, Wulai, Taiwan, 23341

Volando Urai Spring Spa & Resort is a 4-star hot spring resort surrounded by lakes and forests in Wulai. Guests can enjoy free scheduled shuttle service to Xindian MRT Station and access to separate male and female hot spring pools.

Rooms & Amenities

All 22 individually furnished rooms at Volando Urai Spring Spa & Resort feature premium bedding, pillow menus, air conditioning, and free stocked minibars. Many rooms offer spacious balconies with beautiful views of the lake or mountains.

Dining Options

Dining options include Volando Soyan, offering fine dining with seasonal vegetables and fresh seafood, and Siliq Chef Handmade Cuisine. Breakfast includes American favorites and an in-room midnight snack.

Leisure & Services

Recreational amenities include a spa tub, sauna, and Dasha Spa, where guests can enjoy massages, aromatherapy, and body scrubs. Visitors can relax in the public bathing pool, which operates from 08:00-23:00.

Safety & Business

Safety features include a carbon monoxide detector, smoke detector, and first aid kit. Free WiFi and meeting rooms are available, along with a 24-hour front desk for assistance.

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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Twin Room Balcony
2 persons
59 m² 
2 Single beds
Shower
Bathtub
Twin Room Lake View
2 persons
46 m² 
2 Single beds
Shower
Bathtub
Deluxe Double Room Bath
2 persons
53 m² 
1 Double bed
Shower
Bathtub
Rooftop Suite River View
2 persons
59 m² 
1 King-size bed
Shower
Bathtub
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Price and Room Availability Calendar

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Getting around

Explore a range of transportation options for your spa getaway

City Centre
Wulai500 m
Airports
Taipei Songshan (TSA) 29.5 km
Taoyuan (TPE) 65.0 km
Underground
捷運新店站 9.9 km
捷運新店市公所站 11.0 km
Bus
Bus stop200 m

What our guests says about facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences
What’s included

General

  • No smoking on site
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Security
  • Adults only
  • Luggage storage
  • Lift
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key access

Guest Parking

  • Electric kettle

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Tours/Ticket assistance
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Spa & Leisure

  • Sun terrace
  • Spa & wellness centre
  • Steam room
  • Jacuzzi
  • Massage
  • Hot spring bath
  • Open-air bath
  • Public Bath

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Soundproofed rooms
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities

Bathroom

  • Free toiletries

Self-catering

  • Electric kettle

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Location

No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341, Wulai, Taiwan, 23341
Map view
No.176,Sec. 5, Xinwu Rd, Wulai Dist, New Taipei City 23341, Taiwan (R.O.C.) 23341, Wulai, Taiwan, 23341
Nearby
Xin Xian
Neidong Forest Recreation Area
230 m
Restaurants
Siliq Cafe
590 m
No. 3
Volando Abu
540 m
No. 176
Pu Shi Xuan Restaurant
790 m
No. 61
Wu Lai Snack Bar
840 m
No. 91
A Chun Snack Bar
840 m
No. 109
Wu Lai Gao Jia Icy Spring-Boiled Egg
840 m
No. 135
Yage Yuan Zhu Min Shan Zhu Rou Xiang Chang
840 m
No. 84
Zheng Ji Yi Wan Xiao Yang Rou
840 m
No. 58
Shanzhen Hotsprint Restaurant
650 m
B1
Xiao Chuan Yuan Spring
650 m
No. 32
Dailei Resort
740 m
No. 156

Reviews and Ratings

Feedback from previous guests about their experience.
Guest reviews
5.0/10
based on 5 reviews
8.0
8.0/10 based on 91 reviews
Michael
United States, December  2024
8.8/10

This resort spa is an unforgettable getaway, offering a breathtaking setting just an hour away from Taiwan's hustle. The views of the aqua-colored river are stunning, and the staff is clearly well-trained, enhancing the overall experience. While the price may be on the higher side, it's worth every penny for the quality and the unique performances by local aboriginal people. However, I did encounter some delays during check-in, which could have been improved.

Rooms
9.0
I didn't specifically comment on the rooms, but I chose one with a view of the river, which I highly recommend.
Service
7.0
The service was mostly excellent, but there seemed to be a bit of confusion at the reception during peak times which caused a bit of a wait.
Location
10.0
The resort is beautifully located an hour outside Taiwan, providing a stunning escape from urban life.
Dining
9.0
The dining experience was top-notch; I enjoyed the a la carte options, which were both delicious and well-presented.
Facilities
9.0
The facilities were impressive, especially the various hot spring baths and the relaxation areas that made for a rejuvenating stay.
Breathtaking river views
Check-in delays
William
United States, November  2024
8.6/10

My stay at the hotel was delightful, mainly thanks to the amazing service and the beautiful views. The staff was prompt and helpful, making my experience enjoyable. The room's comfort was impressive but there were some aspects that could be improved, especially regarding the clarity of their services. The location offers a stunning backdrop, however, I did encounter some issues with getting to the facilities on time, which was frustrating.

Rooms
9.0
The room was clean and spacious with a breathtaking view out the large window. It provided a comfortable and relaxing atmosphere for my stay.
Service
7.0
The service was quick and efficient, especially when I requested assistance. However, I did feel some clarity could be improved when handling appointment changes.
Location
9.0
The location of the hotel is fantastic, with easy access to beautiful spots nearby, making it perfect for relaxation and exploration.
Dining
10.0
The dining experience was exceptional, offering a delightful mix of local flavors and fine cuisine while enjoying a great view.
Facilities
8.0
The facilities were nice, with the private spa bath providing a wonderful experience, though I had some difficulty navigating to appointments.
Ken
United States, October  2024
10.0/10

My stay at the resort was incredible! The service was excellent, and I felt truly pampered. The views from the dining area were stunning, and the food was a delightful mix of local flavors and fine dining. The only downside was that the price is a bit high, but honestly, you get what you pay for in terms of experience and comfort.

Rooms
10.0
The rooms were clean, spacious, and beautifully designed, offering a tranquil atmosphere to unwind.
Service
10.0
The service exceeded my expectations; the staff were exceptionally attentive and went out of their way to provide assistance.
Location
10.0
Nestled in a serene area away from the urban bustle, the location offers a breathtaking view of the aqua-colored river and surrounding mountains.
Dining
10.0
Dining at the resort was a real highlight, with a menu that showcased both creative and local culinary delights while overlooking the stunning landscape.
Facilities
10.0
The facilities were top-notch, featuring a lovely spa and relaxing hot springs that made my stay truly rejuvenating.
Exceptional service
Higher price
Dave
United States, October  2024
8.8/10

I had a wonderful experience at this resort spa, where exceptional food, attentive service, and a luxurious atmosphere made my stay memorable. The room was spacious and comfortable, with a stunning view of the river. However, the surrounding area was not as enchanting as I had hoped. I was also slightly disappointed that my request for a corner room was not honored. Overall, a great escape with some minor drawbacks.

Rooms
8.0
The room was spacious, clean, and comfortable, providing a perfect view of the river. However, I wished for a more modern touch, as some furniture felt dated.
Service
10.0
The service was outstanding, with attentive staff that promptly addressed all my needs. They even offered to send back a forgotten item at my request.
Location
7.0
The location offered beautiful views, but the surrounding area left something to be desired. It is a bit of a walk to the village nearby.
Dining
10.0
Dining was a highlight, with excellent food and variety that catered to my dietary needs. The atmosphere was cozy, adding to the dining experience.
Facilities
9.0
The facilities were fantastic, boasting multiple pools with varying temperatures, a steam room, and a sauna. It provided a true sense of relaxation.
Mary
United States, September  2024
8.0/10

Volando offers a relaxing retreat with exceptional service and beautiful views, making it a delightful getaway for couples. The rooms are spacious and comfortable, featuring stunning river views and a clean hot spring tub. However, there were some concerns about the dining options and the location's accessibility, which might be deterrents for some guests.

Rooms
10.0
The rooms are spacious and comfortable, equipped with a clean hot spring tub and stunning river views. The canopy bed added a romantic touch, enhancing our relaxation.
Service
10.0
The staff was incredibly attentive, remembering our names and preferences, which made us feel valued throughout our stay.
Location
6.0
While the location near Urai hot spring town featured beautiful views, reaching it involved a dangerous 20-minute walk along a road with limited footpaths.
Dining
5.0
Dining could use some improvements; while the restaurant had a nice atmosphere, the quality didn't meet the expectations set by the hotel's luxurious vibe.
Facilities
9.0
The hotel has exquisite facilities, including a spa and various artistic performances that contribute to a serene zen atmosphere.
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Rooms and Guests2 Guests, 1 Room